L.E.A.D. Coaching Agreement & Terms

By enrolling in a leadership coaching programme with L.E.A.D., you (the “Client”) acknowledge and agree to the following terms:

1. Purpose of Coaching

The leadership coaching programme is a collaborative process between the Client and Coach, designed to support the Client in developing their leadership skills, creating new behaviours, and achieving meaningful outcomes in their role and team.

  • Coaching focuses on practical application and measurable results in leadership and team performance.

  • The coaching agenda is developed in partnership between Client and Coach.

  • Coaching is not therapy, counselling, or legal/financial consulting.

2. Client & Coach Commitments

  • Both Client and Coach agree to fully engage in the coaching process.

  • Sessions may take place in person, via video call, or phone (as agreed).

  • Both parties commit to starting and ending sessions on time.

  • The Client understands that leadership growth and behavioural change take time, and progress may vary depending on commitment and application.

3. Confidentiality

  • All conversations and information between the Client and Coach are private and confidential, as allowable by law.

  • No personal or business information will be shared without the Client’s express permission.

  • Exceptions apply if there is an imminent threat of serious harm to self or others, or as otherwise required by law.

4. Coaching Commitment & Fees

  • Coaching programmes require a minimum 8-week commitment.

  • If the Client wishes to terminate before 8 weeks, at least 7 days’ notice must be given to receive a refund for remaining sessions.

  • Fees are payable within 14 days after submitting the enrolment form, unless otherwise agreed in writing.

  • Payments may be made by bank transfer, credit card, or other agreed methods.

5. Release of Liability

  • Leadership coaching provides tools, frameworks, and guidance to improve leadership skills, team performance, and workplace outcomes.

  • Coaching is not professional advice in areas such as medical, psychological, legal, or financial matters.

  • The Client accepts full responsibility for all decisions and actions taken as a result of coaching.

  • L.E.A.D. and its coaches are not liable for any actions, consequences, or outcomes resulting from coaching sessions.

  • Any external resources provided (books, articles, tools, websites) are for reference only and do not imply endorsement.

6. Agreement

By enrolling in this programme, you acknowledge that you have read, understood, and agree to the above Terms & Conditions of Leadership Coaching with L.E.A.D.